Job Description

Extended Job Title
Clinic Office Manager (Neurology)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
A Clinic Office Manager is responsible for all day-to-day clinical operations for a group of health care professionals. Plans and oversees all fiscal/administrative support, human resources management, and office services for a clinical practice. Performs tasks which require advanced skills in organization, planning, interpersonal relations, in-depth knowledge of clinic operations and overall understanding of other departments. This position interacts and works closely with the departmental chairs. Directly supervises 8-15 employees in the assigned clinical department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
  • Assists administrator in day-to-day operations of clinics.  Responsible for the proper scheduling of patients and for the proper maintenance of master clinic schedules for faculty & future residents to include inpatient & outpatient
  • Accounts for statistical patient counts, i.e. no shows, cancelations, unique type, patient slots and patient surveys.  Analyzes and complies statistical information for the administration to view.
  • Responsible for supervision of clinical staff at all sites, Patient Services Specialist/NA, Responsible for performance reviews, progressive discipline, and clinical competencies reviews policies and procedures
  • Responsible for addressing patient and provider complaints. Maintains and types discharge paperwork for patients that are non-compliant in outpatient clinic as per physician request and legal counsel guidance


Grant Funded?

Minimum Hire Rate
salary commensurate with related education, experience and/or skills

Pay Basis

Work Location
El Paso

Preferred Qualifications
  • Knowledge of clinical equipment related to Neurology setting, electronic medical records, Centricity Solutions and Microsoft Office Suite

HSC - El Paso

Neurology Dept Elp Genl

Required Attachments

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
First Line Other Admn

Occasional Duties
  • Other related duties as requested by Department Faculty and Department Administrators
  • Implements & adopts clinical required projects at various sites related to Joint Commission, Clinic operations/Infection Prevention/Performance Improvement Committee, and Nursing meeting for the Department of Neurology.  Employee will be responsible to update the department protocol & policy manual related to operations projects.
  • Employee will have the responsibility of Safety Officer for the Department of Neurology to assist patients with all safety incidents in the clinic sites. Employee will implement and orient staff and faculty on safety


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
  • A minimum of a Bachelor’s degree in a business related area plus 4 years of directly related experience OR directly related experience equal to 8 years

Does this position work in a research laboratory?

Navy Enlisted Classification Code
YN, 641X, 741X

Army Military Occupational Specialty Code
70A, 70B, 70F, 71E

Air Force Specialty Code
3A1X1, 41AX

Marine Military Occupational Specialty Code
0111, 0170

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

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