Job Description

Extended Job Title
Communications Operator (Police)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
Performs law enforcement services on a 24-hour basis and receives, processes, and transmits public safety information and criminal justice data for the Texas Tech Police Department by using a base radio on a public safety frequency regulated by the Federal Communications Commission or by another method of communication.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
  • Screens all 911 calls and Blue Phone emergency business lines to determine the appropriate level of service needed in emergency and non-emergency situations
  • Receives and transmit radio communications to dispatch police, fire, EMS and other appropriate personnel as required
  • Monitor security and fire alarms and closely observe CCTV screens for situations needing intervention by guards, police officers or fire department and request assistance as necessary
  • Enter updates and retrieves information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration and stolen vehicles
  • Prepare, process and issues HSC identification badges to faculty, staff and employees ensuring that proper authorization and identification are presented
  • Receives and responds to requests from police officers for various criminal justice information utilizing various law enforcement and criminal justice computer terminals and data systems
  • Utilizes the Computer Assisted Dispatch operating system to log and record call sheet information ensuring that all entries are accurate, thorough and error free
  • Complete daily activity reports
  • Performs a daily backup of all computer and telecommunications systems
  • Troubleshoots problems with the 911 recording system and make duplicate recordings as required;
  • Assist visitors at reception by answering inquiries or providing information requested when no other staff is available
  • May perform other duties as assigned
  • Operates the emergency notification system as necessary

Grant Funded?

Minimum Hire Rate
Compensation is commensurate upon the qualifications

Pay Basis

Schedule Details
24/7 shifts including weekends, nights and holidays

Work Location
El Paso

Preferred Qualifications
  • Police dispatchers need the ability to remain calm in emergency situations.
  • The dispatcher must be able to think and act clearly during calls to the police station.
  • The ability to multitask on the job is also an essential skill.
  • Police dispatchers must possess skills using telephone, computer, and radio equipment while communicating effectively with callers and police personnel.
  • Ability to work independently with minimal supervision.
  • Ability to exercise emotional control.
  • Ability to learn and efficiently use various computer programs including Microsoft Word, Computer Aided Dispatch, telephone and records systems, and other systems that are or may be adapted for use by the police department is required.

HSC - El Paso

Police Elp

Required Attachments

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Service Workers


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
  • High school or equivalent.
  • Must be a U.S. citizen with a valid drivers license who is at least 18 years of age.
  • Must be able to pass a background investigation, physical examination, and psychological examination.

Does this position work in a research laboratory?

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

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