Job Description

Extended Job Title
Healthcare IT Bus Analyst III (Information Serivces)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
The Healthcare IT Business Analyst III is responsible for assisting with application support for various health IT systems; acting as a liaison between clinical departments and Healthcare IT; overseeing specialized technology solutions implementation and maintenance; and managing healthcare IT projects.  Additional responsibilities include collecting, analyzing and developing data relative to business needs and documenting business processes; coordinating specialized technology solutions, communicating work-flows to end users, and assisting with departmental procedures.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
  • Evaluation of solutions that support CSS strategic goals and initiatives. Act as a liaison between end users and vendor and/or CSS Developers to define customer requirements, project time lines and implementation plan
  • Lead efforts to maintain and support current software applications. Coordinate with the appropriate parties to accomplish these efforts.
  • Act as a liaison between the EMR, Clinical Applications and Integration teams to coordinate, implement and evaluate new interfaces or applications that will impact the end user and/or any of the clinical systems
  • Monitor known issues and take action when appropriate. Coordinate with all the appropriate teams for resolution.
  • Ensure documentation of all new standard procedures related to new or existing clinical applications
  • Take active role in educating others on the team and offer assistance when needed. Ensure that the team knows the tools available for efficient customer support and software modifications.
  • Promote cross-developmental activities and the sharing of knowledge among teams. Encourage and ensure cooperative interaction among CSS team members.
  • Provide telephone assistance to staff/users with software issues
  • Supervision of CSS senior analyst

Grant Funded?

Minimum Hire Rate
Compensation is commensurate upon the qualifications

Pay Basis

Work Location
El Paso

Preferred Qualifications
  • Project coordination 
  • Supervision of other employees.

HSC - El Paso

IT Adm Svcs ELP

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
General IT/Computer/IT

Occasional Duties
  • Other related duties as requested by the management team.
  • Be available off working hours in case of an emergency.


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
  • Bachelor's degree plus four (4) years related full-time paid experience OR
  • A combination of related education and/or experience.

Does this position work in a research laboratory?

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

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