Job Description

Extended Job Title
Healthcare IT Bus Analyst III ( IT Services)

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
The Healthcare IT Business Analyst III is responsible for assisting with application support for various health IT systems; acting as a liaison between clinical departments and Healthcare IT; overseeing specialized technology solutions implementation and maintenance; and managing healthcare IT projects.  Additional responsibilities include collecting, analyzing and developing data relative to business needs and documenting business processes; coordinating specialized technology solutions, communicating work-flows to end users, and assisting with departmental procedures.

Requisition ID

Optional Attachments

Travel Required
Up to 25%

Major/Essential Functions
  • Coordinate new projects and ongoing support activities related to the Electronic Medical Record and all other Clinical applications that integrate with the system. Supervise Sr. Analyst to ensure that all assigned tasks and projects are completed in a timely manner.
  • Identify requirements needed for software implementations/modifications and coordinate the processes efficiently.
  • Monitor known issues and take action when appropriate. Coordinate with all the appropriate teams for resolution.
  • Develop and maintain documentation for all current and new standard procedures and workflows related to the Electronic Medical Record implementation and other applications that integrate with the system. Develop and maintain documentation for data validation for new and existing content.
  • Take active role in educating team members and offer assistance when needed. Ensure that the team knows the tools available for efficient customer support and software modifications. Promote cross-developmental activities and the sharing of knowledge among teams. Encourage and ensure cooperative interaction among Information Management System team members.
  • Coordinate and provide Training to end users on the Electronic Medical Record application as well as all other clinical applications supported by the EMR Team. Design online and face to face training programs based upon user role and department needs.
  • Assist end users with Electronic Medical Record software specialization and modifications.
  • Provide telephone assistance to staff/users with software issues related to the Electronic Medical System and associated clinical applications.
  • Collaborate with Interface Systems support and Enterprise Application Support Teams to identify software or programs that can be developed and/or implemented for clinical process improvement.

Grant Funded?

Minimum Hire Rate
Compensation is commensurate upon the qualifications

Pay Basis

Work Location
El Paso

Preferred Qualifications
  • Project coordination.
  • Documentation Skills
  • Experience testing the functionality of application modifications.
  • Experience in training or instructing of software applications.
  • Experience working with healthcare applications.


HSC - El Paso

Information Services Elp

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
General IT/Computer/IT

Occasional Duties
  • Be available during off working hours and in case of emergency.
  • Other related duties as requested by the supervisor.


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
  • Bachelor's degree plus four (4) years related full-time paid experience OR
  • A combination of related education and/or experience.

Does this position work in a research laboratory?

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

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