Job Description

Extended Job Title
Med Billing Assoc Supv

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
This position is responsible for the direction and supervision of Medical Billing Associates and the various aspects of maintenance of patient billing accounts. This position supervises patient registration, insurance follow-up and collection, financial screening of unfunded patients, responses to patient billing inquiries, collection of patient payments, posting of payments and rejections, and other related activities.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
  • Directly supervise 5 Medical Billing Associates (MBA's) and 2 Student Assistants. Effectively lead, manage, train, guide, assign and monitor daily work to meet daily/monthly productivity and deadlines.
  • Enroll insurance payor in ACH/EFT delivery of claim payments and delivery of electronic ERAs/835 files.
  • Provide assistance and support to MPIP Business Office and clinical departments with CBIZ and PHREESIA application to ensure transactions are correctly posted, balanced and reconciled. 
  • Access portals sites to pull backup EOB documentation to research and resolve payment posting issues, discrepancies and inquiries with the MPIP Business Office, clinical departments. Insurance and TTUHSC patients.
  • Collaborated with Athena representative to resolve posting discrepancies. Ensure all manual and electronica posting of 835 files are posted correctly. Submit case via the Athena portal as needed.
  • Assist payment posting team to post insurance. Patient, zero pay, rejection and denial transaction in order to complete all posting by month end.
  • On a daily basis distribute all posting assignments received via the HC Link application, ACH report, PT portal and desktop equally and fairly to posting team. Ensure ETM workflow for posting team is current and worked on a daily basis.
  • Closely monitor financial deposits, records an in coming funds on a daily basis. Assist as a backup with the creation or approval of daily cash receipts. Communicate with JP Morgan Chase representatives on any financial issues that need to be addressed at the bank level. Oversea the bank lockbox financial items to ensure they are prepared and balanced on a daily basis.
  • Effectively monitor the flow of work to ensure timely posting of all patient payments, rejections and denials. Monitor and ensure that all documentation (EOB payments, EOB rejections/denials) are processed and posted in Centricity Business System in a timely manner and in accordance with TTUHSC policies.
  • All other duties as assigned.
  • Research and provide timely resolution to posting transactions placed in the unallocated account.
  • Develop essential policy and procedures within the MPIP payment posting department. Provide a roadmap for day to day operations, ensure compliance with state laws and regulations, provide guidance for decision making, and streamline internal controls and processes.
  • Actively participate with development, coordination, implementation, and testing of new applications to elevate the day to day operation of the department.

Grant Funded?

Minimum Hire Rate

Pay Basis

Work Location
El Paso

Preferred Qualifications
  • Five years supervisory experience with three of those years supervising payment posting department.
  • Experience in Centricity Business System.
  • Experience in a medical setting with extensive knowledge with manual and electronic posting of Medicare, Medicaid, and Commercial insurance payments. 
  • Familiar navigating with all insurance portals, knowledge with ERA and ACH enrollment.
  • Aptitude to research resolve payment posting related task.
  • Proficiency to read, analyze and understand insurance explanation of benefits.
  • Ability to evaluate, analyze and interpret patient invoice transactions.
  • Aptitude to multi-task and manage several projects at one time.
  • Ability to work independently and preferred. 
  • Bilingual English/Spanish

HSC - El Paso

MPIP Credentialing Elp

Required Attachments
Resume / CV, Transcript

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
+Education:+ * A minimum of a high school diploma or equivalent.
 +Experience:+ * At least five (5) years of office experience with three (3) of those years in billing or collections. * At least two (2) years of supervisory experience, leading a team of two or more people.
* At least three (3) years work experience in the Medical Billing Associate program at TTUHSC and documented completion of supervisory training courses and a current performance appraisal with a rating of meeting or exceeding expectations.

Does this position work in a research laboratory?

Navy Enlisted Classification Code

Air Force Specialty Code
3A1X1, 4A0X1

Marine Military Occupational Specialty Code

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online