Job Description

Extended Job Title
Medical Billing Associate

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in a Regional Campus Business Office.

Requisition ID

Travel Required

Major/Essential Functions
  • Process incoming calls in a timely and professional manner and assist patient walk ins with questions pertaining to accounts. 
  • Obtain third party insurance information and prepare ETM Customer Service Tasks.
  • Prepare itemized statement. Review JP Morgan HCL correspondence and all other type of correspondence.
  • Process Phreesia credit card payments.
  • Arrange weekly payment plans in the Athena e-cashiering portal for self pay accounts.
  • Other duties and projects as assigned by supervisor and/or manager.

Grant Funded?

Minimum Hire Rate

Pay Basis

Work Location
El Paso

Preferred Qualifications
  • Three years medical billing and collections experience.
  • Experience working with Microsoft Word and Excel, medical practice management software programs, and navigation of insurance provider portals for verification of eligibility and benefits and claims status and appeals.

HSC - El Paso

MPIP Credentialing Elp

Required Attachments
Resume / CV, Transcript

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
High School Diploma. College course work preferred. Three years of experience in a business office or a setting where strong interview techniques are used. Public contact experience preferred. OR  90 days service at TTUHSC as a Medical Billing Associate Trainee, and an overall rating of at least 4 on their recent performance evaluation. Prefer additional experience in a clinic or physician's office.

Does this position work in a research laboratory?

Navy Enlisted Classification Code

Air Force Specialty Code
3A1X1, 4A0X1

Marine Military Occupational Specialty Code

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Application Instructions

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