Job Description

Extended Job Title
Recurrent Staff Employee

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
A job involving an appointment for infrequent temporary work where the employee is called in as needed.

Requisition ID

Travel Required
Up to 25%

Major/Essential Functions
A job involving an appointment for infrequent work where the employee is called in as needed, this position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information
for the department.
-Processes required authorizations set by insurance companies for specialty medications or in office procedures.

-Responsible for patient referrals under the Department of Neurology. Duties include managing and obtaining pre-authorizations and work with associated faculty & insurance companies towards patient scheduling.

- Schedule patient's appointments accordingly by Department guidelines.

Position Specific: High School diploma or GED. 1 year Customer Service, or related experience. Additional education may substitute for the experience requirement. Excellent interpersonal skills. The ability to read and comprehend instructions and write messages. Ability to communicate effectively. Ability to understand and follow instructions. Display knowledge of personal computers to include the use of Microsoft Word, Excel, and Outlook. Well-organized and able to manage multiple duties and ability to use general office machines.

Grant Funded?

Minimum Hire Rate

Pay Basis

Schedule Details
As needed

Work Location
El Paso

Preferred Qualifications
Bilingual: English/ Spanish. Experience working in a Neurology Clinic or Ambulatory Clinic setting for at least 1 year. Knowledge of insurance authorization process and referral process for specialty clinics.

HSC - El Paso

Neurology Dept Elp Genl

Required Attachments

Job Type
Part Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Seasonal and Temporary


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
High School diploma or GED. 1 year Customer Service, or related experience. Additional education may substitute for the experience requirement

Does this position work in a research laboratory?

Application Instructions

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