Job Description

Extended Job Title
Sr Patient Services Specialist

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
This position is responsible for assuring smooth operation of the clinic patient flow and serve as primary contacts for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Ability to communicate effectively with a variety of people. Ability to understand and follow instructions. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, HSC staff, and insurance companies. Employees have cash handling responsibilities.

Requisition ID
25864BR

Travel Required
Up to 25%

Major/Essential Functions
  • Updates demographic and financial information. Obtains authorization for procedures, visits and referrals. Works on ETM and appeals denied claims.
  • Obtains and verifies insurance coverage and financial information prior to scheduled appointment or procedure. Obtains authorization for specialty visits on a timely basis as to not need to reschedule patients. Ensures maximum billing is obtained by securing proper documentation and scanning into patients authorization EMR and Cbiz.
  • Provides additional clerical duties. RMS, EFax and ETM.
  • Calling patients, provides additional patient services as directed by supervisor.


Grant Funded?
No

Minimum Hire Rate
13.41

Pay Basis
Hourly

Work Location
El Paso

Preferred Qualifications
Knowledge of billing practices and clinic policies and procedures. Knowledge of ICD-10and CPT codes for clinic operating policies. Demonstrated knowledge of and ability to Verify Medical Insurance. Knowledge of Web Insurance Portals Ability to work independently within a team setting, and effectively communicates when working with others. Ability to provide professional and courteous service in all interactions with internal and external customers

Campus
HSC - El Paso

Department
Internal Medicine Elp Genl

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Education:  A minimum of a high school diploma or equivalent.
 
Experience:  Three (3) years of customer service, office or related experience required; prefer two years of the experience in a healthcare setting. Additional education may substitute for the experience requirement.

Does this position work in a research laboratory?
No

Navy Enlisted Classification Code
YN, HM

Air Force Specialty Code
3A1X1, 4A0X1

Marine Military Occupational Specialty Code
0111

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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