Job Description

Extended Job Title
Unit Manager

Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso

Position Description
Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

Requisition ID

Optional Attachments
Professional/Personal Reference, Professional License/Certification, Transcript, Other Documents Supporting Qualifications

Travel Required
Up to 25%

Major/Essential Functions
Oversee the daily operations of the Referral Management Unit by developing and executing office procedures and guidelines to maximize efficiency.
Supervise unit staff to include recruitment, training, leave administration, evaluating employees and coaching.
Perform the activities of unit staff when needed, such as in situations of short staffing to avoid delays in meeting expected goals. These daily activities include: 1) processing of incoming referrals from internal and external sources to include: referral receipt, referral review, request of new referral when applicable, communication with patient and/or referring sources, new patient registration/update, scheduling, insurance authorization and financial counseling; and 2) submitting consultants' replies from incoming referrals to referring sources.
Responsible for developing and monitoring of performance metrics for the unit in order to maximize efficiency in referral management and in staff productivity.
Train staff as needed in the appropriate use of software and other tools needed to perform their function. (Electronic Medical Records, CBiz., Referral Management System and any Potential Replacements or additions).

Grant Funded?

Minimum Hire Rate

Pay Basis

Schedule Details
M-F 8am - 5PM

Work Location
El Paso

HSC - El Paso

Assc Dean Clinical Affairs Elp

Required Attachments
Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Other Administrative


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Bachelor's degree plus three years supervisory experience; or a combination of education and/or supervisory experience to equal seven years.

Does this position work in a research laboratory?

Application Instructions

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